We'll strive to resolve your problem. We only sell original products, no illegal or pirate copies. In general we only sell new products. In particular cases we offer depreciated products, which conditions are stated clearly in the product description.
Items that are not shrinkwrapped are still new and this does not effect the quality of the product. Please also note that shrinkwrap is simply part of the packaging and not part of the product. The item "Hp Enterprise HPE Small Form Factor Easy Install Rail Kit Rack-Schienen NEW" is in sale since Monday, October 7, 2019. This item is in the category "Computers/Tablets & Networking\Computer Components & Parts\Other Components & Parts".
The seller is "groovesland" and is located in Berlin. This item can be shipped worldwide.